New Homes & Breadth Contracts Coordinator - Overview
As a member of Rightmove’s New Homes & Breadth Contract Processing team, you will play an important role in helping our customers and Account Managers in setting up all new package and product changes across the New Homes, Commercial, Overseas and Built for Renters business units. You will help ensure they get a great onboarding experience where we get it right from the start. Building strong working relationships with the internal Account Management teams, and helping manage smooth hand offs with other key teams such as the Datafeed and Design teams.


Skills/Knowledge
RequiredDesired
Attention to detail

Prioritisation Skills

Strong consistent communication with internal teams

Freshdesk Experience

Multi skilled - understanding processing outside of core area

Understanding of GDPR


Behaviours
Being open to change is important in the team as the product offering and process is quick moving and we are building a team that will be increasingly multi skilled across different business units and more aligned regionally to our Account Management teams. A positive attitude and growth mindset are critical to the team as we worked in a fast moving challenging area where AM's and customers rely heavily on the team, so the way in which we approach the workload day to day is critical to a good outcome. Due to fluctuating volumes of workload within each business unit and region the team supports, having a supportive team  with a focused and collaborative attitude, means we're able to really work as a team to ensure the service we offer to the Account Managers and customers is consistently of a high standard. We believe doing this all of this with open, constructive but honest communication means that we can consistently drive improvement in the team.


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