This report is ran and sent to Carat to let them know what they have live. This article will talk you through how to run and send the report
How to request the report to be run
1. Go on Rightmove help desk and log a request
Subject: Barratt/DWH report
2. Drop-down options
Tell us more:
need help with internal systems
I need help with:
My problem isn’t listed
Let us know some specifics: N/a
In both boxes
Main Text:
Hello,
Hope you're well.
Please can you send this across?
Thanks,
3. Priority reason: can’t do work without this
There’s a lot I can’t do without this
Submit
4. Once data has been received.
Open and save in Save in #po tracker > 06 carat > Weekly report >Categorise for correct month
Open data > Format table so date is short date.
5. Then to remove duplicates:
Data > remove duplicates
Untick everything except DEV ID and click okay.
6. Open FreshDesk and search for previous email
Search “Barratt/DWH Weekly Report”
7. Copy receiptants over & body of text
Hi All,
Please see the attached Barratt & DWH Weekly Report. This will show what developments, packages and products that are currently live on site.
Please let me know if you need anything else.
Many thanks,
Sarah
8. Attach the Spreadsheet and send as follows:
FROM: carat@rightmove.co.uk
To: barratt.ops.team@carat.com
Cc: sunnie.swinburn@carat.com, michelle.jones@carat.com, charlotte.curley@carat.com, fiona.bailey@carat.com, callum.dingle@rightmove.co.uk, Kyran.proudfoot@carat.com, James.hamling@rightmove.co.uk, holly.waylen@rightmove.co.uk
9. This is how to categorise the Freshdesk ticket